Our Mission
Kimberly Rogers
Founder
Message from the founder
Your One-Stop Shop for Leaks, Damage, and Cleanliness
At Water Shield water damage, we understand that water damage can be a stressful and overwhelming experience. That's why our core values revolve around building trust, providing fast and efficient solutions, and offering complete care for your property.
We believe in transparency and clear communication. We'll explain everything in easy-to-understand terms, and prioritize your needs every step of the way.
Complete Care, No Headaches: We take care of everything, from leak detection and water damage mitigation to working with your insurance company. Our goal is to eliminate your headaches and get your property back to its pre-leak condition, sparkling clean. We know navigating insurance claims can be frustrating. We'll assist you from start to finish, ensuring a smooth and stress-free process.
FAQ
ask us
anything
What are the signs of a leak in my home?
- Visible water damage: Stains, discoloration, warping, peeling paint, or bubbling on walls, ceilings, or floors.
- Mold growth: Mold thrives in damp environments and can be a sign of a hidden leak.
- Increased water bills: Unexplained spikes in your water bill might indicate a leak.
- Sounds of running water: Listen for trickling or dripping sounds, even if they seem faint.
- Unusual dampness or musty odors: These can point to hidden moisture problems.
How Does Water Shield Ensure a Smooth Water Damage Mitigation?
Quick Response & Containment: Our team swiftly arrives, documents the damage, and isolates the affected area to prevent further water intrusion.
Water Removal & Protection: We use advanced equipment to extract standing water, minimizing structural damage and mold growth. Valuable belongings are carefully removed and protected for Mitigation.
Drying & Dehumidification: Powerful drying equipment strategically targets affected areas, while dehumidifiers remove excess moisture from the air, preventing mold and ensuring a complete dry-out.
Air Scrubbers: HEPA-filtered air scrubbers eliminate airborne contaminants and lingering odors caused by water damage.
Restoration & Reconstruction: A detailed restoration plan is created, followed by cleaning, deodorizing, and restoration of salvageable belongings.
Clear Communication: We understand the stress involved and keep you informed throughout the process, addressing any questions or concerns you may have.
Is Water Shield licensed, bonded, and insured?
Your peace of mind is our priority. Water Shield is fully licensed, bonded, and insured to operate in your area. We meet all industry standards and hold the necessary qualifications to provide exceptional service.
Does Water Shield work directly with my insurance company?
We can certainly streamline the claims process. American Shield can handle the communication and paperwork with your insurance company on your behalf, ensuring a smooth and efficient resolution.
What if I need help with mold remediation after a water leak?
Water Shield has experienced technicians trained in safe and effective mold remediation protocols. We can assess the extent of the mold problem, safely remove it, and prevent its recurrence.
what makes us different
The values we live by
Fast Response
We prioritize urgency – because time matters in an emergency.
Certified Trained Technicians
Certified expertise meets friendly service. Our highly trained technicians tackle any challenge professionally.
Customized Cleaning Plans
Tailored cleaning plans for a sparkling space that meets your unique needs.
7 day Availability
Don't sweat a burst pipe at 3 am. We're on it to save the day (or night).
Our Experts
We understand the specific needs of the Bay Area, Sacramento, and San Joaquin County. Our local team members are invested in the communities they serve and bring a wealth of experience and expertise to every job.
- Experienced & professional
- Reference checked
- Interviewed in-person
- Honest and dependable
- Insured & bonded